Page 244 - FY 2021-22 Blue Book Volume 2

Library

Library Experience Office
Priority Outcome: Create a more livable and sustainable city
The Library Experience Office administers the Library's ongoing efforts to reimagine security and safety in the
Library while providing outreach for the most vulnerable patrons through programs and direct contact. The
Library Experience Office intends to: provide a more welcoming and safe Library experience for patrons by
engaging with patrons who are in need of services such as housing, mental health, primary care, and
substance abuse; develop long-term solutions to address and prevent serious incidents; develop training
programs for Library staff to enhance customer service, de-escalation, and identification of social service
needs; and, serve as the Library's designated liaison with the Los Angeles Police Department to coordinate
security coverage for Library locations.

Program Changes Direct Cost Positions Total Cost
Changes in Salaries, Expense, Equipment, and Special
Apportionment of Changes Applicable to Various Programs 316,932 2 421,227
Related costs consist of employee benefits.
SG: $225,626 SAN: $50,000 SP: $41,306
Related Costs: $104,295

New Services
31. Library Experience Office Staff Enhancement 522,814 9 822,546
Add nine-months funding and regular authority for three
positions consisting of one Principal Librarian II, one Social
Worker III, and one Library Assistant II and add six-months
funding and regular authority for six Social Worker IIs. These
positions will engage with patrons in need of housing, mental
health, primary care, and substance abuse services, while
providing a more welcoming and safe Library experience for
patrons. Add funding in the Overtime General Account to
provide temporary staff support for staff shortages caused by
vacancies and absent employees to minimize the impact to
service to the public. Related costs consist of employee
benefits.
SG: $512,814 SOT: $10,000
Related Costs: $299,732
32. Social Service Outreach 860,267 - 860,267
Add funding in the Contractual Services Account for outreach
to the public and presentations on the availability of various
available social programs and community sources.
EX: $860,267
33. Event Notification System 31,000 - 31,000
Add funding in the Contractual Services Account to provide a
notification service on security issues for staff throughout the
Library system.
EX: $31,000
34. Security Cameras and Badge Access 1,000,000 - 1,000,000
Add funding in the Contractual Services Account for security
cameras, badge access, and equipment at all Library locations.
EX: $1,000,000

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