Page 299 - FY 2020-21 Blue Book Volume I

Finance

Revenue Management
Priority Outcome: Make Los Angeles the best run big city in America
This program collects delinquent business tax accounts and other delinquent accounts due to the City that are
valued at $5,000 or greater. The program is responsible for the development and implementation of the
guidelines and strategies for improving billing and collection efforts, and provides recommendations for
efficient organization of revenue collections. This program also provides for staff support related to processing
of all lockbox, mailed, or web-submitted renewals and bill payments as well as departmental processing of
penalty waivers, refunds, and document imaging.

Program Changes Direct Cost Positions Total Cost
Changes in Salaries, Expense, Equipment, and Special

Apportionment of Changes Applicable to Various Programs (613,722) - (590,253)
Related costs consist of employee benefits.
SG: ($612,962) EX: ($760)
Related Costs: $23,469
Continuation of Services

17. Delinquent Account Tracking System 37,490 - 37,490
Increase funding in the Contractual Services Account to meet
the funding need for the delinquent account tracking and
management system. The system provides an online payment
portal, online debt status access for City departments, an
interface portal to eliminate redundant data entry across
multiple systems, and an integrated dialer campaign to
automate incoming and outgoing calls.
EX: $37,490
Other Changes or Adjustments

18. Special Billing Unit - - -
Add funding and regular authority for one Accounting Clerk to
reconcile outside collection agency payments, coordinate with
collection agencies, and compile reports associated with
payments and delinquent accounts. Delete funding and regular
authority for one Administrative Clerk. The salary cost
difference will be absorbed by the Department.

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