Page 457 - 2022-23 Blue Book Vol 1

Information Technology Agency

Client Services and Support
Priority Outcome: Make Los Angeles the best run big city in America
The program provides support for and develops the City's e-mail, calendaring, document management, and
telework support systems, provides server and desktop support for several departments, and develops and
supports elected officials' websites and information technology equipment and applications.

Program Changes Direct Cost Positions Total Cost
Changes in Salaries, Expense, Equipment, and Special

Apportionment of Changes Applicable to Various Programs (154,632) - (210,621)
Related costs consist of employee benefits.
SG: ($181,382) EX: $26,750
Related Costs: ($55,989)
Continuation of Services

15. Contractual Services Cost Increases 699,761 - 699,761
Increase funding in the Contractual Services Account for cost
increases for Citywide hardware maintenance, repair, and
replacement services ($367,149), Citywide email and
collaboration tools ($245,612), and remote virtual meeting
software licenses ($87,000).
EX: $699,761
16. Client Services and Support 261,959 2 381,637
Continue funding and add regular authority for two positions
consisting of one Senior Management Analyst I and one
Systems Programmer II. The Senior Management Analyst I
processes requests in compliance with California Public
Records Act requirements. The Systems Programmer II
provides desktop and general technology support for elected
officials. Related costs consist of employee benefits.
SG: $261,959
Related Costs: $119,678

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