Page 38 - FY 2022-23 Proposed Budget

Performance Measures

2021-22 2022-23
2018-19 2019-20 2020-21 Estimated Projected
Priority Outcome:Create a more livable and sustainable city
Goal: Create a more livable and sustainable city

Transportation
Streets and Sign Management
Number of Sign Maintenance & Installation Projects 33,500 16,086 18,136 20,000 30,000
Completed
District Offices
Number of Service Requests Closed 19,835 20,433 10,169 8,424 10,000
Traffic Signals and Systems
Percent of Signal Calls Responded to Within One Hour 92 85 70 70 70
Public Transit Services
Percent of LADOT Transit On-Time Arrivals 88 87 88 85 85
Major Project Coordination
Percent of Metro Plans Reviewed within 20 Business 98 96 100 95 95
Days
Emergency Management and Special Events
Number of Special Events Requiring Traffic Engineering 425 350 - 350 425
Active Transportation
Number of Lane Miles of Bicycle Facilities (Installed or 14 39 48 20 20
Improved)
Crossing Guard Services
Number of Guards Assigned 372 391 358 372 507

Youth Development
Youth Development Services
Number of Constituents Receiving Youth Information - - - 1,000 2,000

Zoo
Animal General Care
Percent of Animal Exhibits in Operation 93 93 - 85 85
Animal Health Care
Number of Animal Preventative Health Exams Conducted 281 172 185 190 170
Guest Services
Percent of Ticket Sale Transactions Conducted Online 17 13 93 90 80
Grounds Maintenance
Percent of Zoo in Compliance with Brush Clearance - - 100 100 100
Ordinance
Custodial Services
Percent of "Excellent" Rating For Facility Cleanliness 83 86 - 80 80
Public Relations and Marketing
Number of Media Coverage Stories About the Zoo 7 8 5 10 12
Learning and Engagement
Percent of "Excellent" Rating for Visitor Engagement 82 84 - 80 80
Planning, Development and Construction
Number of Construction Work Orders Completed 988 500 1,023 1,450 1,450
Conservation
Number of Staff and Volunteer Conservation Events - - - - 6

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