Page 41 - 2020-21 Budget Summary
P. 41

Performance Measures

                                                                                               2019-20  2020-21
                                                                   2016-17  2017-18  2018-19  Estimated Projected
         Priority Outcome:Create a more livable and sustainable city
            Goal:  Create a more livable and sustainable city
               Zoo
                 Animal General Care
                    Percent of Animal Exhibits in Operation               92         93       93        90       90
                 Animal Health Care
                    Number of Animal Preventative Health Exams Conducted  337       219      281       275      275
                 Admissions
                    Percent of Ticket Sale Transactions Conducted Online  13         18       17        15       15
                 Grounds Maintenance
                    Number of Brush Clearance Work Orders Completed       12         12       12        12       12
                 Custodial Services
                    Percent of "Excellent" Rating For Facility Cleanliness  77       81       83        84       84
                 Public Relations and Marketing
                    Number of Commercial Film Shoots at the Zoo            8         7         8        10       10
                 Learning and Engagement
                    Percent of "Excellent" Rating for Visitor Engagement  75         77       82        75       75
                 Planning, Development and Construction
                    Number of Construction Work Orders Completed         223        234      988       500      500
                 Conservation
                    Number of International Conservation Programs
                                                                            -         -        -         -       25
                    Supported
               Library
                 Branch Library Services
                    Number of People Attending Branch Library Programs  340,615  369,425  360,591   360,000  365,000
                 Central Library Services
                    Number of People Attending Central Library Programs  34,217  30,430    35,000   35,000    40,000
                 Engagement and Learning Services
                    Number of People Attending Central Library Programs     -         -        -         -        -
               Recreation and Parks
                 Museums and Educational
                    Number of Annual Museum Visitors (Excluding Griffith  537,692  539,552  494,773  506,513  539,484
                    Observatory)
                 Griffith Observatory
                    Number of Griffith Observatory Visitors          1,565,700  1,628,315  1,532,916  1,600,000  1,600,000
                 Aquatics
                    Total Recreational Swim Attendance               1,170,012  1,371,223  1,394,209  1,463,919  1,514,700
                 Building and Facilities Maintenance
                    Maintenance Job Orders Completed                   26,972    29,871    37,185   41,932    44,000
                 Land Maintenance
                    Number of Parks Maintained                           451        460      462       466      474
                 Capital Projects and Planning
                    Additional Residents Served by Park within Walking
                                                                        1,891    55,000    45,000    6,971    16,618
                    Distance
                 Expo Center
                    Number of EXPO Center Visitors                    675,291    709,056  744,509   893,410  902,344
                 Partnerships, Grants, and Sponsorships
                    Number of Participants from Collaborations        150,729    633,274  716,710   727,144  727,159



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