Page 36 - 2020-21 Budget Summary

Performance Measures

2019-20 2020-21
2016-17 2017-18 2018-19 Estimated Projected
Priority Outcome:Make Los Angeles the best run big city in America
Goal: Make Los Angeles the best run big city in America
Personnel
Employee Training and Development
Number of Non-Mandated Courses Completed Online 20,321 16,191 9,188 6,000 7,000
Liaison Services
Number of Days from Start of Hiring Process to Job Offer 52 53 45 45 60
(percentage)
Bureau of Street Lighting
Street Lighting Assessment
Street Lighting Maintenance Assessment Fund Revenue 45 45.4 45.5 45.7 49
(in millions)
Transportation
Parking Citation Processing Services
Initial Parking Citation Review Rate within 240-Days 96.3 100 99.8 100 100
(percentage)

Priority Outcome:Promote good jobs for Angelenos all across Los Angeles
Goal: Promote good jobs for Angelenos all across Los Angeles
Aging
Older Workers Program
Number of Participants in the Older Workers Program 109 106 90 90 90
Building and Safety
Structural Plan Checking
Percent of Plan Check Jobs Completed in 15 Days 75 81 77 80 85
Green Buildings and Electrical and Mechanical Engineering
Percent of Mechanical Plan Check Jobs Completed in 15
Days 91 91 90 91 91
Grading Reports and Inspection
Percent of New Grading Reports Completed in 20 Days 97 100 100 100 100
Residential Inspection
Percent of Residential Inspections Completed in 24 88 80 78 98 98
Hours
Commercial Inspection and Licensing
Commercial Building Inspections Completed in 24 Hours 99 99 97 97 97
(percentage)
Development Services Case Management
Percent of Case Management Projects Contacted in 5 100 100 100 100 100
Days
City Planning
Development Services
Annual Number of Customers Served 82,104 102,706 102,234 80,000 105,000
Geographic Project Planning
Annual Number of Cases Completed 2,110 2,898 3,113 3,392 3,500
Major Projects and Project Plan Support
Entitlement Cases Requiring an Environmental Impact
17 35 19 26 30
Report
Convention and Tourism Development
Convention and Tourism Development
Number of Leisure and Hospitality Jobs in Los Angeles 515,992 535,150 538,533 558,333 569,500
County
Economic and Workforce Development
20