Page 39 - 2020-21 Budget Summary

Performance Measures

2019-20 2020-21
2016-17 2017-18 2018-19 Estimated Projected
Priority Outcome:Create a more livable and sustainable city
Goal: Create a more livable and sustainable city
Housing and Community Investment
Code and Rent Compliance
Rental Units Restored to Safe Living Conditions 9,936 11,202 11,783 10,000 10,000
Program Operations
Number of Domestic Violence Victims Served 1,167 1,222 1,688 1,600 1,600
Housing Strategies and Services
Total New Homes Purchased or Households Assisted - 111 141 140 211
Accessible Housing Program
Accessible Units Certified as Accessible - - - - -
Board of Public Works
Office of Community Beautification
Percent of Graffiti Removal Requests Completed in 48
Hours 86 83 72 75 80
Percent of Graffiti Removal Requests Completed in 24 76 73 62 65 70
Hours
Public Works Accounting
Percentage of All Payments Processed within 30 Days - 87 90 85 90
Public Works Board and Board Secretariat
Percent of Board Meeting Journals Posted within 24 100 95 100 95 100
Hours
Bureau of Contract Administration
Construction Inspection
Number of Days for Final Retention Requests to be 2 4 2 2 3
Processed
Bureau of Engineering
Development Services and Permits
Percent of A Permits Issued within 60 Minutes 99 99 99 99 90
Clean Water Infrastructure
Number of Completed Clean Water Capital Projects 66 87 60 56 45
Mobility
Number of Completed Mobility Capital Projects 27 22 30 32 25
Public Buildings and Open Spaces
Number of Completed Building & Open Spaces Capital
23 28 25 27 30
Projects
Bureau of Sanitation
Watershed Protection
Number of Catch Basins Cleaned 91,021 95,561 90,279 90,000 90,000
Clean Water
Sewer Miles Cleaned 6,830 6,870 6,787 6,750 6,750
Solid Resources
Citywide Bulky Item Pick-up Rate (percentage) 99 98.8 99 95 99
Environmental Quality
Average Number of Days to Close Out a Service
10 9 10 9 9
Request
Bureau of Street Lighting
Design and Construction
Percentage of Streetlights Converted to LED 82 90 95 97 99
Bureau of Street Services

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